Order to Cash and Business Services Specialist, Helsinki

About the role

In this role you ensure that order, project, invoicing and related finance processes operate accurately, promptly and consistently across the Nordic countries. Initially, the role will primarily support a project business of approximately EUR 10 million in annual revenue and around 1,000 projects per year. A core objective is to ensure that completed and contractually billable project milestones are invoiced on time, including the hands-on preparation and execution of customer invoices in SAP. The position is intended to bring day-to-day Order to Cash ownership closer. It will connect sales, project delivery, supervisors, Finance and other relevant process and system stakeholders, while progressively building controlled routines, documentation and capability.

Work tasks

You will be responsible for end-to-end project invoicing execution across the Nordics, minimizing billing backlogs and ensuring quality through milestone checks, exception handling, and month-end reconciliations. You will drive order and project process governance by maintaining accurate SAP master data, ensuring process compliance, and resolving system bottlenecks alongside key stakeholders. You will safeguard financial quality and revenue recognition by reconciling project completion with WIP and order books, while supporting the Financial Controller with audit evidence. Serving as the Nordic operational focal point for O2C and shared services, you will coordinate service resolution and support the controlled transfer of activities into company's ownership. Additionally, you will lead continuous process improvements and reporting by tracking key operational metrics, resolving root causes, advancing system automation, and building a unified Nordic view of project status.

We are looking for

• Relevant degree or equivalent experience in finance, business administration, order management or project administration.
• Practical experience in Order to Cash, project invoicing, billing, finance operations or project administration.
• Working knowledge of SAP; experience with project structures, networks, WBS elements or milestone billing is an advantage.
• Understanding of invoicing controls, revenue recognition and month-end processes.
• Strong attention to detail, ownership and ability to work through high volumes without losing control of exceptions.
• Confident stakeholder coordination across countries and functions.
• Fluent English. Swedish or Finnish is strongly preferred.

Our recruitment process

This recruitment process is handled by Academic Work and it is our clients wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.